COICIU, I. . IMPLEMENTATION OF AN OPERATIONAL EXCELLENCE MANAGEMENT SYSTEM MODEL IN AN INSURANCE COMPANY. International Conference of Management and Industrial Engineering, [S. l.], v. 11, p. 431–438, 2023. DOI: 10.56177/11icmie2023.42. Disponível em: http://faima.upb.ro/ojs/index.php/icmie/article/view/42. Acesso em: 16 sep. 2024.