THE CURRENT STATE OF PUBLIC SERVICES DIGITALIZATION: A CASE STUDY OF ROMANIA
DOI:
https://doi.org/10.56177/11icmie2023.39Keywords:
public services, digitalization, government initiatives, digital technologies, digital transformationAbstract
As the digital revolution reshapes societies and economies worldwide, understanding the current state of digitalization and its impact on public services is crucial for policymakers, researchers, and practitioners. This article presents an in-depth examination of Romania's digitalization landscape, with a particular focus on the efforts undertaken by the government to advance public digital services. Leveraging a multidisciplinary approach, this study combines data analysis to offer a comprehensive overview of Romania's digital transformation journey. Furthermore, this research delves into the government's initiatives and investments aimed at bridging the digital divide and enhancing the quality and accessibility of public digital services.
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